Description
McGraw Hill Communicate With Confidence by Booher
The classic business communication guide?updated for smart phones, social media, and other digital platforms. Communicate clearly, tactfully, and confidently in any situation, including: Being persuasive, Running productive meetings, Asking the right questions, Coaching, Negotiating, Resolving conflicts, Responding to insults, Offering praise, Delegating responsibilities, Crossing cultural divides, Networking at events.