Description
Bharat Law House Pvt Ltd Consumer Protection (Law & Practice) 7Th Edition by Dr V K Agarwal
PART 1
Introduction
PART 2
Commentary on the Consumer Protection Act, 1986
CHAPTER I
Preliminary
1. Short title, extent, commencement and application
2. Definitions
3. Act not in derogation of any other law
CHAPTER II
Consumer Protection Councils
4. The Central Consumer Protection Council
5. Procedure for meetings of the Central Council
6. Objects of the Central Council
7. The State Consumer Protection Councils
8. Objects of the State Council
8A. The District Consumer Protection Council
8B. Objects of the District Council
CHAPTER III
Consumer Disputes Redressal Agencies
9. Establishment of Consumer Disputes Redressal Agencies
10. Composition of the District Forum
11. Jurisdiction of the District Forum
12. Manner in which complaint shall be made
13. Procedure on admission of complaint
14. Finding of the District Forum
15. Appeal
16. Composition of the State Commission
17. Jurisdiction of the State Commission
17A. Transfer of Cases
17B. Circuit Benches
18. Procedure applicable to State Commissions
18A. Vacancy in the office of the President
19. Appeals
19A. Hearing of Appeal
20. Composition of National Commission
21. Jurisdiction of the National Commission
22. Power of and procedure applicable to the National Commission
22A. Power to set aside ex parte Orders
22B. Transfer of Cases
22C. Circuit Benches
22D. Vacancy in the office of President
23. Appeal
24. Finality of Orders
24A. Limitation Period
24B. Administrative Control
25. Enforcement of Orders of the District Forum, the State Commission or the National Commission
26. Dismissal of frivolous or vexatious complaints
27. Penalties
27A. Appeal against order passed under section 27
28. Protection of action taken in good faith
28A. Service of Notice, etc.
29. Power to remove difficulties
29A. Vacancies or defects in appointment not to invalidate orders
30. Power to make rules
30A. Power of the National Commission to make regulations
31. Rules and Regulations to be laid before each House of Parliament
PART 3
Reference Material
3.1 The Consumer Protection Act, 1986
3.2 The Consumer Protection Rules, 1987
3.3 The Consumer Protection Regulations, 2005
3.4 The Consumer Protection (Procedure for regulation of allowing appearance of Agents or representatives or Non-Advocates or Voluntary Organisations before the Consumer Forum), Regulations, 2014
3.5 The National Consumer Disputes Redressal Commission (Registrar) Recruitment Rules, 2014
3.6 The Consumer Welfare Fund Rules, 1992
3.7 Relevant Provisions of the Central Excise Act, 1944 and Customs Act, 1962
3.8 The Supreme Court Rules, 1966 (Relevant Extracts)
3.9 Bureau of Indian Standards (Recognition of Consumers' Associations) Rules, 1991
3.10 The Relevant Provisions of the Monopolies and Restrictive Trade Practices Act, 1969
3.11 The Monopolies and Restrictive Trade Practices (Recognition of Consumers' Association) Rules, 1987
3.12 The Jammu and Kashmir Consumer Protection Act, 1987
3.13 The Andaman and Nicobar Islands Consumer Protection Rules, 1987
3.14 The Andhra Pradesh State Consumer Protection Rules, 1987
3.15 The Arunachal Pradesh Consumer Protection Rules, 1987
3.16 The Arunachal Pradesh Consumer Welfare Fund Rules, 2005
3.17 The Assam State Consumer Protection Rules, 1989
3.18 The Bihar Consumer Protection Rules, 1987
3.19 The Chandigarh Consumer Protection Rules, 1987
3.20 The Dadra and Nagar Haveli Consumer Protection Rules, 1987
3.21 The Delhi Consumer Protection Rules, 1987
3.22 The Goa Consumer Protection Rules, 1987
3.23 The Gujarat Consumer Protection Rules, 1988
3.24 The Consumer Welfare Fund Rules of the State of Gujarat, 2005
3.25 The Haryana Consumer Protection Rules, 2004
3.26 The Haryana Consumer Welfare Fund Rules, 2005
3.27 The Himachal Pradesh Consumer Protection Rules, 1988
3.28 The Karnataka Consumer Protection Rules, 1988
3.29 The Karnataka State Consumer Welfare Fund Rules, 2005
3.30 The Kerala Consumer Protection Rules, 2005
3.31 The Lakshadweep Consumer Protection Rules, 1989
3.32 The Madhya Pradesh Consumer Protection Rules, 1987
3.33 The Maharashtra Consumer Protection Rules, 2000
3.34 The Meghalaya Consumer Protection Rules, 1989
3.35 The Mizoram Consumer Protection Rules, 2000
3.36 The Mizoram State Consumer Welfare Fund Rules, 2006
3.37 The Nagaland Consumer Protection Rules, 1987
3.38 The Orissa Consumer Protection Rules, 1987
3.39 The Orissa Consumer Welfare Fund Rules, 2005
3.40 The Pondicherry Consumer Protection Rules, 1987
3.41 The Consumer Protection (Punjab) Rules, 1987
3.42 The Consumer Protection (Rajasthan) Rules, 2012
3.43 The Sikkim Consumer Protection Rules, 1990
3.44 The Tamil Nadu Consumer Protection Rules, 1988
3.45 The Tamil Nadu State Consumer Welfare Fund Rules, 2007
3.46 The Tripura Consumer Protection Rules, 1987
3.47 The Uttar Pradesh Consumer Protection Rules, 1987
3.48 The Uttarakhand Consumer Protection Rules, 2011
3.49 The West Bengal Consumer Protection Rules, 1987
3.50 Notifications
3.51 List of Appropriate Laboratories
3.52 Directory of Redressal Agencies under the Consumer Protection Act
3.53 List of Voluntary Consumer Organisation
3.54 Code for Commercial Advertising on Doordarshan
3.55 Standards of Practice For Advertising Agencies
3.56 Code of Standards in Relation to the Advertising of Medicines and Treatments
3.57 Code of Ethics for Food Trade and Industry
3.58 Help Fight Food Adulteration
3.59 United Nations Guidelines for Consumer Protection
3.60 U.K. Consumer Protection Act, 1987
SUBJECT INDEX