Description

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition is a vital book for learning English and mastering the art of making conversations. At a time when how you converse dictates how far you will go, this book is surely going to be your most helpful aid to the art of conversing. The book is divided into several chapters in order to ease you into the process of learning. The book first delves into the concept of a crucial conversation. The authors say that whenever you are faced with making a crucial conversation, there can be three possible outcomes: you could turn around and not talk, thus losing by default, you could botch it up quite badly, or you could take the opportunity with both hands and ace it. This book is about the last of those options and helping you reach that stage. The authors also speak in great detail about what is safe and what is not safe to say during a crucial conversation. They list the deal makers and other demeanours that will help you stay on top of the situation always. They tell us ways to retain our composure in the face of risk or possible failure and how to work it to one's advantage. Lastly, they touch upon the really tough cases that might be a cause for worry sometimes and help you learn the techniques that will allow you to emerge victorious.


Key Features:-

  • This book, written by New York Times bestselling authors, has sold over 2 million copies.

More Details about Crucial Conversations: Tools For Talking When Stakes Are High 2nd Edition

General Information  
Author(s)Joseph Grenny and Al Switzler and Kerry Patterson and Ron Mcmillan
PublisherTmh
Edition2
ISBN9781259005213
Pages272
BindingPaperback
LanguageEnglish
Publish YearJanuary 2011