Description
Oxford Digital Justice Technology and the Internet of Disputes 2017 Edition by Ethan Katsh, Orna Rabinovich-Einy
Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues?Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone. The authors focus particular attention on five areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, labor, and the courts. As conflicts escalate with the increase in innovation, theauthors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past. Table of contents : - AcknowledgmentsForeword by Richard SusskindIntroductionPart IChapter One: Online Dispute Resolution and Prevention: A Historical OverviewChapter Two: Access to Digital JusticePart IIChapter Three: E-commerce and the Internet of MoneyChapter Four: The Internet of On-Demand HealthcareChapter Five: The Challenge of Social and Anti-Social Media Chapter Six: Labor and the Network of WorkChapter Seven: Courts and ODR in Public InstitutionsConclusionThe Present and Future of Digital Justice and the "Moving Frontier of Injustice"BibliographyIndex