Description
John Wiley Food And Beverage Service by Bruce Axler and Carol Litrides
Manfred F. Ketterer Hospitality Management Instructor, The Culinary Institute of America, Wiley Professional Restaurateur Guides Food and Beverage Service. Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners and personnel. Written by two of today's top experts, the guide explains the responsibilities and procedures of typical positions-captains, servers and bussers.