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Guide to Bank Branch Management – Enhancing Efficiency and Effectiveness of Bank Branches at Meripustak

Guide to Bank Branch Management – Enhancing Efficiency and Effectiveness of Bank Branches by Tara Prasad Misra, Taxmann

Books from same Author: Tara Prasad Misra

Books from same Publisher: Taxmann

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  • General Information  
    Author(s)Tara Prasad Misra
    Edition2023 edition
    Publish YearNovember 2023


    Taxmann Guide to Bank Branch Management – Enhancing Efficiency and Effectiveness of Bank Branches by Tara Prasad Misra

    This book illustrates the intricate nature of managing a bank branch, recognizing it as a multi-tasking, challenging role requiring a broad spectrum of knowledge and skills in banking. It emphasizes the criticality of the branch manager position, noting their responsibility for personal performance and that of their team. This book gives a strategic direction to the branch heads for inculcating the habit of keeping themselves abreast of the latest happenings in the Banks and reskilling, upskilling their banking acumen in terms of guidelines, Policies and practices.

    This book aims to be a one-stop reference material, helpful in understanding various areas in Branch Banking for existing branch heads and the officials newly assigned to the role of Branch Head. It will also be beneficial to officials who are in the process of being groomed for such assignments.

    The Present Publication is the Latest Edition and has been amended upto October 2023. This book is authored by Shri Tara Prasad Misra (Former Principal, Baroda Apex Academy, Bank of Baroda) with the following noteworthy features:

    [Outlining Key Responsibilities of Branch Manager] including:
    Operational Controls
    Asset Health
    CASA Growth
    Customer Service
    Team Building, etc.
    [Branch Manager's Impact] It describes the Branch Manager's role in driving the business and shaping the bank branch's destiny through effective team leadership
    [Competitive Advantage for Branch Managers] It links managerial effectiveness with the competitive edge in the banking industry, advocating for new skills and perspectives for managers
    [Exhaustive Coverage] This book covers critical aspects of branch management such as:
    Operational Efficiency
    Marketing Strategy
    Customer Service
    Management Skills
    Credit Management
    [Practical Application] It integrates the author's real-life experiences to provide a realistic view of the Branch Manager's responsibilities
    [Resource-Rich Contents] This book also compiles banks' policies, guidelines, practices, and regulatory information into a valuable reference guide
    [Authors' Experience] This book leverages the author's four-decade banking experience to ensure thorough and informed content
    The detailed contents of the book are as follows:

    Understand the Branch and Roles & Responsibilities of a Branch Manager
    Towards New Journey as Branch Manager
    Competency Framework for Branch Manager
    Qualities of a Successful Branch Manager
    Compilation of Best Practices for a Branch Manager
    Transforming the Branch to Branch of the Future – Role of the Branch Manager
    Enhancing Operational Efficiency in Bank Branches
    Business Growth through Service Excellence
    Customer Retention and Service Recovery Strategies in Bank Branches
    Strategies for Turnaround of Loss-Making Bank Branches
    Marketing Strategy at Bank Branches
    Branch Marketing and Strategies for Business Development
    Customer-Centric Sales in Bank Branch – Best Practices
    Digital Marketing – A Step Forward
    Customer Service
    Customer Grievances Redressal Mechanism in Banks
    Branch Management Skills
    Effective Communication Skills for Branch Managers
    Effective Negotiation Skills for Branch Managers
    Art of Giving and Receiving Feedback
    Mentoring – An Essential Skill for Branch Managers
    Conflict Resolution Skills for Managers
    Effective Time Management Skills for Managers
    Products & Procedures
    Retail Lending – A Corporate Strategy for Deploying Funds
    Digital Banking Services at Bank Branch
    NRI Product and Services
    Credit Management
    Concepts and Guidelines for Credit Management
    Evaluation of Borrower's Creditworthiness
    Key Principles of Sound Lending
    Types of Borrowal Accounts
    Types of Account Holders
    Credit Appraisal Care at Bank Branch
    Introduction to Financial Statement Analysis
    Ratio Analysis
    Working Capital Finance
    Term Loan/Project Appraisal
    Documentation and Creation of Charges
    Importance of Credit Rating
    Due Diligence in Takeover of Borrowal Account
    Lending Strategies to Priority Sector in Bank
    MSME Finance – Importance, Advantages, Issues and Challenges Ahead
    Major Schemes of MSMEs
    Financing Self-Help Groups (SHG)/Joint Liability Group (JLG)
    Credit Monitoring & Recovery
    Effect of Credit Governance on Asset Quality
    Tools and Techniques of Credit Monitoring
    Professional Approach in Asset Management – Roles & Responsibilities of the Manager
    Recovery of NPA in Bank – An Approach in Present Scenario
    Preventive Vigilance & Fraud Risk Management
    Measures for Preventing Fraud in Banking Operations
    Preventive Vigilance in Retail Loans
    Cyber Security in Banks – Importance, Threats, and Challenges
    RBI Framework on Cyber Security
    Precaution to Avoid Frauds in the CBS Environment
    Revenue Leakages – Common Causes and Control Mechanism at the Bank Branches
    Audit, Inspection & Compliance Measures at Branches
    Types of Audits in Bank
    Risk-based Internal Audit Mechanism in Bank Branches
    Compliance and Closure of Inspection Reports at the Branch
    Compliance Norms for Bank Branches

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