Description
Palgrave MacMillan Human Capital in the Indian IT / BPO Industry 2015 Edition by V. Pereira, A. Malik
Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services. Table of contents :- 1. Introduction to Human Capital Management in the Indian IT/BPO Industry 2. Global Offshore Outsourcing and the Indian IT/BPO Sector: Theoretical Perspectives 3. The Role of Human Capital Management in Firm Performance and Change 4. Theory-building through Case Study Research 5. Case Study Analysis Introduction 6. Discussion and Conclusions