Description
Cengage Human Relations 2005 Edition by Dawn Hoyle, M. Dalton, Marie Watts
Start learning how to solve tomorrow's problems today. HUMAN RELATIONS prepares you to confidently put theory into action and get the results you want. Authors Dalton, Hoyle, and Watts use a unique approach that gives you the opportunity to experience firsthand the contemporary issues of human relations in the twenty-first century. Plus, they've included all the study tools you need to help you get the grade you want. Table of contents : - 1. Human Relations. 2. Perception. 3. Motivation. 4. Communication. 5. Creative Problem Solving. 6. Working within the Organization. 7. Group Dynamics. 8. Teamwork. 9. Diversity. 10. Goal Setting. 11. Leadership. 12. Appreciating Power. 13. Change. 14. Workplace Expectations. 15. Ethics at Work. 16. Employer Rights. 17. Maintaining Balance. 18. Meeting the Future.