This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Key Features:-

  • Updated and refreshed chapters covering the latest developments in HRM and the tourism, hospitality
  • Many new 'HRM in practice' boxed examples that put the theory discussed in the book into real life
  • A new chapter focused on HRM management in the events sector

More Details about Human Resource Management For The Hospitality And Tourism Industries

General Information  
PublisherT and F India
Publish YearFebruary 2012