Description

Juran’s Quality Essentials offers succinct, field-tested methods applicable to any industry, from service to manufacturing, and includes realistic timetables of implementation. This unique resource describes three universal quality management methods: 1. designing innovative products and services; 2. creating breakthroughs in current performance; and 3. assuring repeatable and compliant processes. Reveals how to align quality goals and methods to a company's strategic plan Provides a transformation model and roadmap Demonstrates how executive leadership is the key to a company’s quality revolution—and how to make quality happen. Filled with insider tips for staying adaptable and using a benchmark to sustain performance Shows how to apply planning, control, and improvement to quality leadership for competitive advantage

More Details about Juran's Quality Essentials

General Information  
Author(s)JOSEPH A DEFEO
PublisherMcGraw Hill
ISBN9789339214333
Pages304
BindingSoftcover
LanguageEnglish
Publish YearAugust 2014