Description
Amacom Kaise Nipte Adiyal Logo Se by Donald H. Weiss
_x000D_Youll learn how to:_x000D_Separate out truly difficult behaviour from the normal ups and down of human behaviour and from difficult circumstances or surroundings._x000D_Identify the four basic behaviour patterns and determine where the difficult people and you fit in._x000D_Avoid provoking difficult behaviour by adjusting your own behaviour._x000D_Motivate difficult people to want to change._x000D_Conduct a heart talk that works._x000D_Â