Description
John Murray Press Measuring What Matters Simplified Tools For Aligning Teams And Their Stakeholders by Rodney W. Napier , Rich Mcdaniel
For any team leader, general manager, or HR professional who wants to use numbers and analysis to motivate staff, guide managers, inform owners, and align people and processes with corporate purpose, "Measuring What Matters" delivers one of the most comprehensive, one-of-a-kind toolkits available. The "Power Tools for Measurement" section is jam-packed with instruments to help teams gather measurable information, case studies to understand the data, and original diagnostic tools that demonstrate step-by-step how the power of metrics can address, such critical business issues as improving leadership competencies, motivating teams to high performance, measuring trust, reducing employee absenteeism, and increasing profits. INDEX