Description
Bloomsbury Publishing (UK) Mediation Behaviour: Why We Act Like We Do by Stephen Walker
What is conflict? How does it arise? How can we prevent it?Resolving conflict can end up costing the parties involved a considerable amount of money not only in relation to solicitors and barristers fees court fees expert witness fees etc but also in time spent working on the resolution. There is also no guarantee that these costs will be fully recovered in any settlement agreement.It is therefore very important for parties in conflict to understand how to negotiate in order to reach the best outcome for all those involved and the main part of this is understanding the psychology of conflict negotiation.