Description
McGraw Hill Overcoming Fake Talk: How To Hold Real Conversations That Create Respect, Build Relationships, And Get Results by John R Stoker
Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to hold. This book is particularly applicable to managers, executives, and business professionals.