Description
SAGE PUBLISHING Performance Coaching Skills For Social Work 2012 Edition by Holroyd
Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the 'how to' of performance coaching - from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can be supported and challenged to perform. ContextLeadership and Performance CoachingIntroduction to PerformanceIntroduction to Performance CoachingThe Coaching ProcessCommunication and Coaching SkillsPerforming OrganizationsTeam CoachingCoaching and ChangeMotivation and CoachingFeedbackDifficult ConversationsRemaining Resourceful and Developing PracticeAppendices