Description

The first part of book is dedicated to the discussion on CRM, covering brief discussions on almost all the major aspects of CRM. The next three parts are entirely dedicated to Siebel CRM applications and tools. The discussion starts with the introduction to Siebel Enterprise applications, moves through Siebel eBusiness applications, Siebel Tools’, Siebel Configuration and ends up with implementing Siebel projects at organization level. This book is equipped with a sample project to make readers acquainted with actual project scenarios, along with interesting practice questions to challenge their Siebel CRM skills.

More Details about Siebel Crm 8.1

General Information  
Author(s)SHRIVASTAVA
PublisherMcGraw Hill
ISBN9781259005954
Pages268
BindingPaperback
LanguageEnglish
Publish YearJanuary 2014