Description
Cengage Learning Six Sigma Best Practices: A Guide To Business Process Excellence For Diverse Industries by Dhirendra Kumar
Table of Contents: Chapter 1: Introduction 1.1 - History 1.2 - Business Market and Expectations 1.3 - What Is Sigma? 1.4 - Six Sigma Approach 1.5 - Road Map for Six Sigma Process 1.6 - Six Sigma Implementation Structure 1.7 - Project Selection 1.8 - Project Team Selection 1.9 - Project Planning and Management 1.10 - Project Charter 1.11 - Summary Chapter 2: Define 2.1 - Customer 2.2 - High-Level Process 2.3 - Detailed Process Mapping 2.4 - Summary Chapter 3: Measure 3.1 - Foundation of Measure 3.2 - Measuring Tools 3.3 - Data Collection Plan 3.4 - Data Presentation Plan 3.5 - Introduction to MINITAB 3.6 - Determining Sample Size 3.7 - Probabilistic Data Distribution 3.8 - Calculating Sigma 3.9 - Process Capability (Cp, Cpk) and Process Performance (Pp, Ppk) Indices 3.10 - Summary Chapter 4: Analyze 4.1 - Stratification 4.2 - Hypothesis Testing: Classical Techniques 4.3 - Hypothesis Testing: The Chi-Square Technique 4.4 - Analysis of Variance 4.5 - Regression and Correlation 4.6 - Summary Chapter 5: Improve 5.1 - Process Reengineering 5.2 - Guide to Improvement Strategies for Factors and Alternatives 5.3 - Introduction to Design of Experiments 5.4 - Solution Alternatives 5.5 - Summary Chapter 6: Control 6.1 - Self-Control 6.2 - Monitor Constraints 6.3 - Error-Proofing 6.4 - Statistical Process Control Techniques 6.5 - Final Project Summary 6.6 - Summary