Description
Heretics Guide Press The Heretic by Paul M Culmsee Kailash Awati Illustrated by Ashlee M Culmsee
Management techniques such as strategic planning project management or operational budgeting attempt to reduce ambiguity and provide clarity. It is one of the great ironies of modern corporate life that they often end up doing the opposite: increasing ambiguity rather than reducing it.It is easy enough to understand why: organizations are complex entities and it is unreasonable to expect management models such as those that fit neatly into a 2*2 matrix or a predetermined checklist to work in the real world. Indeed expecting them to work as advertised is akin to colouring a paintbynumbers Mona Lisa with the expectation of recreating Da Vincis masterpiece. Ambiguity remains untamed and reality reimposes itself no matter how alluring the model is.but yet we persist in using such models.Why?Unfortunately most of us have a deep aversion to situations that involve even a hint of ambiguity. Recent research in neuroscience has revealed the reason for this: ambiguity is processed in the parts of the brain which regulate our emotional responses. As a result many people associate ambiguity with feelings of anxiety.When kids feel anxious they turn to transitional objects such as teddy bears or security blankets providing them with a sense of stability when situations or events seem overwhelming. In this book we show that as grownups we dont stop using teddy bears it is just that the teddies we use take a different more corporate form. Drawing on research we discuss how management models fads and frameworks are actually akin to teddy bears. They provide the same sense of comfort and certainty to corporate managers and minions as real teddies do to distressed kids.Most children usually outgrow their need for teddies as they mature and learn to cope with their childhood fears. However if development is disrupted or arrested in some way the transitional object can become a fetish an object that is held on to with a pathological intensity simply for the comfort that it offers in the face of ambiguity. The corporate reliance on simplistic solutions for the complex challenges faced is akin to little Johnny believing that everything will be OK provided he clings on to Teddy.When this happens you the manager need to find ways to help Johnny overcome his fear of ambiguity (as well as your own).Ambiguity is a primal force that drives much of our behavior. It is typically viewed negatively something to be avoided or to be controlled. The truth however is that it is a force that can be used in positive ways too. The Force that gave the Dark Side their power in the Star Wars movies was harnessed by the Jedi in positive ways.This new management book shows you how ambiguity so common in the corporate world can be harnessed to achieve outstanding resultsshow more