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Snowballpublishing The Spirit to Serve Marriott by Kathy Ann Brown Marriott J W
In the bestselling tradition of The HP Way The Spirit to Serve describes how one of the most successful hoteliers of the twentieth century built Marriott International from a respectable $50millionayear enterprise into the mammoth $9billion multinational giant of today. Told in the words of J. W. Marriott Jr. The Spirit to Serve distills years of hardearned wisdom and experience into twelve timeless lessons that managers at any level can implement in their own business lives.show more