Description

Be Complete. Be Consistent. Be Concerned. These rules-and the seven others Booher outlines in this book-sound simple enough. But these essentials of good communication mark the difference between failure and success for any business, career, or relationship. Even if your communication technology changes-from e-mail and voice mail to teleconferencing and blogging-the rules remain the same. You have to be credible as a communicator. The Voice of Authority is loaded with practical tips to help you Sell your ideas and expand your influence Inspire and motivate others to be part of a winning team Handle crises in a way that builds rather than destroys trust Identify critical characteristics that increase your credibility From the most routine messages to more sensitive "bad news" subjects, you 'll be able to manage reactions, communicate with clout, and lead others with success.

More Details about The Voice Of Authority

General Information  
Author(s)Booher and Dianna
PublisherMcGraw Hill
ISBN9780070659759
Pages224
LanguageEnglish
Publish YearJanuary 2007