Description
New Age International (P) Ltd., Publishers Total Quality Management_ New Age Publishers by Dr. N V R Naidu ,Dr. K M Babu ,Prof. G Rajendra
This book covers all aspects of Total Quality Management (TQM). It provides not only the principles and practices but also the Tools and Techniques. It ensures the reader to have a sound understanding of all the concepts of TQM.
Salient Features
It presents comprehensive coverage instructional needs of Business, Education, Engineering, Health-Care, Technology Students in Professional Education Institutions.
Provides detailed solutions to problems in Attribute and Variable Control Charts and Acceptance Sampling Plan.
It contains TQM concepts of leadership, customer-satisfactions, employee involvements, continuous process improvement, and supplier partnership and performance measures.
It covers quality systems, Bench marking, quality function deployment, quality by design, experimental design and Taguchi`s quality engineering.