FAQ'S | Meripustak.com India's first Online Store for Professional and Technical Books
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How do I update my profile on Meripustak?
It is easy to update your MeriPustak account and view your orders any time through 'My Account'. The 'My Account' tab provides you the access to see all your transaction details.

  • Manage/edit your personal data like address, phone numbers and email ids
  • Change your password

Is it mandatory to create an account to place orders?
No, it is not mandatory to create account on the store you can purchase the books as a guest. But as a registered member you are entitled to some additional privileges which is not available to a guest.
As a guest you will not be able to place/cancel or return request and as a registered member you will get 1% of your Total order amount as MeriPustak eCash in your account, which can be redeemed in your next Purchase at MeriPustak.
As the profile captures your name, e-mail id, contact number, delivery and shipping address it allows us better service your request.
All your personal information would be stored and maintained with utmost confidentially as per our Privacy policy.

Does MeriPustak offers any discount?
We offer discounts on individual titles and giving value to our customer is one of our key objective. We always ensure the best of discount to our customer as is possible. Offers & discounts are subject to change and it’s is valid as per the terms and conditions.

How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, the seller begins processing it.
You will receive an email with the details of your order when your order is placed and the payment authorization is successful.
In this mail you will be provided with a unique Order ID and also listing of the item(s) you have ordered and the expected delivery time. You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s) and you can also view the same details in MeriPustak “Track Your Order”.

Can I order a product that is ‘Out of Stock’ ?
Unfortunately, this option is not available. We always try to update our stock of professional books in our store in case you need the same item you can “Notify us “by writing an email on support@meripustak.com

Does the price in your store remain the same?
We always strive to delight you with offers, discounts, and promotional codes time to time. It depends upon the product and also the period.

What is a promo-code?
A promo code is a discount voucher, which will provide a discount on the shopping cart while shopping Online. You will receive these kinds of codes time to time directly to your registered mail id as a part of promotional campaign.

How can I know the product availability?
You can check the availability of the books on our store from the suggested icons “Available” Meaning of the Following icons

'In Stock'
For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available'
The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.

What are the Payment options available at Meripustak.com?
You can make your payments through, credit & debit cards, internet banking, Cash On Delivery, Vouchers and registered user can also use Redeem points payment options.

Note: COD will be provided by Machwan or Machwan Trusted sellers.