Description
Cengage Administrative Medical Assisting 1998 Edition by Marilyn Takahashi Fordney, Joan Johnson Follis
Administrative Medical Assisting, 4E is the most comprehensive hands-on text and workbook learning package available for medical office administration students. This revision features a new chapter on traditional and managed care settings, plus managed care topics integrated throughout where appropriate, such as managed care contracts, implications of managed care contracts on financial aspects of practices, referrals, and collection techniques in a managed care setting. Accompanying the text is a free Windows(r) studyguide program which includes more than 1,000 activities and application exercises specific to the administration of today's dynamic medical office environment. A new 2-column design and many additional photographs and figures have been added to support and workbook concepts. (administrative, medical assisting, medical office) ALSO AVAILABLE - INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Instructor's Manual Computerized Test Bank (3.5" Windows disk) ISBN: 0-7668-0265-5 Student Workbook ISBN: 0-8273-7895-5 Table of contents :- PROFESSIONAL AND CAREER RESPONSIBILITIES:A Career As An Administrative Medical Assistant. Medical Practice Settings, Traditional And Managed Medicolegal Responsibilities .INTERPERSONAL COMMUNICATION: The Receptionist. Telephone Procedures. Appointments. RECORDS MANAGEMENT: Computers And Information Processing. Patients Medical Records. Drug And Prescription Records. Filing Procedures. ADMINISTRATIVE RESPONSIBILITIES: Office Maintenance And Management. Written Correspondence. Processing Mail And Communications. Professional Reports And Travel Arrangements. FINANCIAL ADMINISTRATION: Fees, Credit, And Collection. Banking. Bookkeeping. Payroll Procedures. Accident And Health Insurance. EMPLOYMENT: Seeking A Position As An Administrative Medical Assistant. GLOSSARY. INDEX.