Description
John Wiley Collaborative Process Improvement With Examples from the Software World 2007 Edition by Celeste Labrunda Yeakley, Jeffrey D. Fiebrich
This practical, user-friendly handbook specifically addresses software companies that are interested in implementing effective improvement processes into the daily work life of every employee. A wealth of checklists, templates, exercises, tips, and pitfalls to avoid make it easy for readers to integrate quality awareness into their organization's day-to-day processes at every level.