Description
Rowman & Littlefield Publishers Creating Effective Groups The Art Of Small Group Communication Third Edition by RANDY FUJISHIN
This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. This third edition features all new sections on:* "The Power of Diversity" * "Critically Thinking About Yourself As A Communicator" * "Defensive vs. Supportive Climates" * "Ethical Communication" * "Time Management" * "Impromptu Speaking" * "The Spirit of Collaboration" As well as new end chapter exercises in several chapters focusing on Online Resources and Social Media. PrefaceCHAPTER 1 Working in a GroupWorking in GroupsFour Elements of a Problem-Solving GroupThe Small Group as a SystemThe Power of OneCharacteristics of GroupsThe Power of DiversityIndividual and Group ExercisesCHAPTER 2 Discovering YourselfBeing Open to Self-DiscoverySpending Time by YourselfSelf-Discovery InventoriesSpeaking Kindly to YourselfAccepting YourselfAccepting OthersCritically Thinking About Yourself As A CommunicatorIndividual and Group ExercisesCHAPTER 3 Expressing Yourself ClearlyCommunication Is a Learned BehaviorFive Roles That Prevent Clear ExpressionThe Communication ProcessI-StatementsFour Levels of CommunicationGender Differences in Conversational StrategiesGuidelines for Speaking ClearlyReducing Anxiety When SpeakingDefensive vs. Supportive Group ClimatesIndividual and Group ExercisesCHAPTER 4 Listening for UnderstandingThe Importance of ListeningThe Process of ListeningPoor Listening StylesBarriers to ListeningAcceptance: A Requirement for ListeningListening for Understanding: Active ListeningAdvantages of Active ListeningGuidelines for Active ListeningIntercultural AwarenessS.O.A.R. TechniqueIndividual and Group ExercisesCHAPTER 5 Problem Solving in GroupsMyths of Small Group Problem SolvingDecision-Making TechniquesDiscussion QuestionsThe Standard Problem-Solving AgendaThe Circular Nature of Problem SolvingBeing More CreativeIndividual and Group ExercisesCHAPTER 6 Preparing for DiscussionYou Don't Know EverythingWe Can Always Know MoreWhere to ResearchWhat to ResearchConstructing an Information SheetUsing Visual AidsTesting Evidence and ReasoningRecognizing Logical FallaciesEthical CommunicationYour Time ManagementIndividual and Group ExercisesCHAPTER 7 Guiding DiscussionGuiding Discussion to a Shared PathTask-Guiding BehaviorsSocial-Guiding BehaviorsBeing an Effective FollowerIndividual and Group ExercisesCHAPTER 8 Leading a GroupWhat Is Leadership?Approaches to LeadershipThe Attitude of the Servant LeaderLeading an Effective MeetingTaking Care of Yourself as the LeaderIndividual and Group ExercisesCHAPTER 9 Building a Cohesive GroupThe Social DimensionFeeling SuccessfulFeeling ConnectedFeeling ValuedFeeling SupportedTrusting OthersGroupthink: When Groups Are Too CohesiveIndividual and Group ExercisesCHAPTER 10 Managing ConflictA Different Approach to ConflictMyths of ConflictAdvantages of ConflictThree Types of Group ConflictDealing with Procedural ConflictDealing with Substantive ConflictDealing with Interpersonal ConflictSpecific Interventions for Dysfunctional BehaviorForgivenessIndividual and Group ExercisesAfterwordBibliographyIndexAbout the Author