Description
Chapman and Hall Effective Communication Skills for Health Professionals by Philip Burnard
This book is about practical ways of enhancing communication between health professionals and their patients or clients and between those professionals and their colleagues. The text covers all aspects of verbal and non-verbal communication. Divided into four parts, communication skills are identified as educational, therapeutic, organizational and personal. Within these areas teaching, presentation, computing, listening and counselling skills are discussed. There are also chapters on running groups, general management skills, self presentation, improving writing skills, assertiveness and self awareness. The final section includes a skills checklist and questionnaire. This volume should be of value to nurses, doctors, occupational therapists, speech therapists, physiotherapists, and social and voluntary workers, both qualified and in training, who want to improve their existing communication skills._x000D_ Table of contents :- _x000D_
Part 1 Educational skills: teaching skills; presentation skills; computing skills. Part 2 Therapeutic skills: listening skills; counselling skills; group facilitation skills. Part 3 Organizational skills: management skills; meeting skills; interview skills. Part 4 Personal skills: writing skills; assertiveness skills; self-awareness skills. Appendix: Personal communication questionaire._x000D_