Description
Cengage Frontline Hr A Handbook For The Emerging Manager by Donald F. Kuratko , Jeffrey S. Hornsby
Written especially for the emerging manager, FRONTLINE HR provides an excellent guide to successfully navigate through the challenges of supervising employees, including how to select, train, evaluate, discipline, and reward their direct reports. I. GETTING STARTED. 1. Frontline Managers Role as HR Practitioner. 2. Legal Environment and Challenges. II. STAFFING. 3. Job Analysis and Job Description: A Process of Role Clarification. 4. Recruiting, Selecting, and Retaining Quality Employees. III. PERFORMANCE. 5. Performance Management: Evaluating and Developing Employees. 6. Employee Relations through Coaching and Discipline. 7. Motivating and Rewarding Employees. IV. CORPORATE ENVIRONMENT. 8. Company policies. 9. Employee Safety and Security. 10. Forecasting and Budgeting HR needs.