Description
Cengage Fundamentals of Human Relations Applications for Life and Work 1996 Edition by Ralph D. Wray, Roger Luft, Patrick Highland
This title provides students with both a theoretical human relations base plus the real-life skills necessary for success in the workplace and in personal life. Table of contents :- 1. Orientation to Human Relations, 2. Human Relations in Organizations, 3. Human Relations in Work Groups, 4. Human Relations and External Groups, 5. Interpersonal Communications,6. Organizational Communications, 7. Human Needs and Motivation, 8. Job Satisfaction and Employee Morale, 9. Counseling, Rewarding, and Disciplining Workers, 10. Dealing with Employees Personal Problems, 11. Stress in the Workplace, 12. Managing Time, 13. A Workplace of Mutual Respect, 14. A Rapidly Changing World of Work, 15. Developing a Leadership Lifestyle, 16. Understanding Power and Politics, 17. Applying Personal Values, Business Ethics and Social Responsiblity, 18. Professionalism--The Key to Human Relations.