Description
SPRINGER Information Systems Outsourcing Enduring Themes New Perspectives And Global Challenges by R. A. HIRSCHHEIM
The notion of outsourcing - making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts - has been around for centuries. The outsourcing of information systems (IS) is, however, a much newer concept, but one which has been growing dramatically. This book attempts to synthesize what is known about IS outsourcing by dividing the subject into six interrelated parts: determinants of outsourcing, relationship issues, user experiences, vendor and individual perspectives, application service providing, and offshoring. The book should be of interest to all academics and students in the field of Information Systems as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing. Part I: Overview.- Part II: Determinants of the IS Outsourcing Decision.- Part III: Outsourcing Relationship Issues.- Part IV: Experiences and Outcome of IS Outsourcing.- Part V: Vendor View and Individual Level Perspective.- Part VI: Application Service Providing and Business Process Outsourcing.- VII: Offshoring and Global-Outsourcing.