Description
McGraw Hill Mastering Communication At Work by Becker and Ethan F
Communication is a vital skill. It is important in all aspects of life, both personal and professional. Communicating even among family members requires a bit of skill and at the workplace, it is even more complex, as it involves a lot of different factors. Mastering Communication At Work: How To Lead, Manage And Influence has been written by experts in the field, consultants who have helped corporate leaders and leaders of nations. They draw on their rich experience to teach communication techniques and skills to readers, to help them advance in their careers. The book draws inspiration from various sources, including the teachings of Aristotle and modern communication techniques, to impart these vital skills to readers. It also has interviews with different personalities and reveals their special skills. The personalities interviewed are from different professions which include writing, business, academics, and sports. Some of the interviewees are Doris Kearns Goodwin, Pulitzer Prize winner and Presidential historian, Jon Platt, the President of EMI Publishing, and Tony Mayo, the Director of the Leadership Initiative at Harvard Business School. Some of the other people used for reference are Laszlo Bock, VP, People Operations at Google, Jeanette Horan, VP of Enterprise Business Transformation at IBM, and Peter John-Baptiste, the New York Giants’ Director of Public Relations. Mastering Communication At Work: How To Lead, Manage And Influence covers the subject of communication in three sections. The first section explains the techniques of communication. The second section identifies situations where good leadership skills are needed. The third section titled The Most Important Chapter, expands on communication as a hard skill. The authors help readers cultivate this vital skill. They teach actionable techniques that the readers can try out immediately in work situations. Drills and exercises are also provided for practice in various situations, such as in meetings