Description
Palgrave Outsourcing Success The Management Imperative 2005 Edition by Alpesh B. Patel Hemendra Aran
Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data with extensive case studies diagrams and interviews with major corporations this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid. Table of contents : Introduction What BPO means? The BPO Competitive Landscape Sourcing Strategy: An Imperative in the Connected Economy How to Develop a Sourcing Strategy Guidelines for Outsourcing Partners The CFO Perspective Sourcing Investment Banking Research & Independent Stock Research The Politics of Outsourcing: Trends Risks and Strategies The Future: Outsourcing Innovation and Your Company's and Country's Future Growth Summary of Ministerial Response to Debate: Extract from Hansard