Description
Oxford Process Theory The Principles of Operations Management 2018 Edition by Matthias Holweg, Jane Davies, Arnoud De Meyer
The motivation for this book came out of a shared belief that what passed as 'theory' in operations management (OM) was all too often inadequate. In one respect, OM scholars were bending over backwards to make theories from other fields fit our research problems. In another, questionable assumptions were being used to apply mathematics to OM problems. Neither proved a good match with what the authors' had observed in practice. Successful operations were managed byconsiderations that were far more straightforward than much of what was being published.The authors of this book codify these practical considerations into a set of ten fundamental principles that bring together a century of operations management thinking. The authors then apply these principles to important topics such as process design, process improvement, the supply chain, new product development, project management, environmental sustainability, and the interfaces between operations management and other business school disciplines. Table of contents : - 1: The Discipline of Operations Management2: The Process3: Analyzing Processes4: Variation, Capacity, and Throughput5: Scale, Scope, and Complexity6: Aligning Operations7: Measuring Performance8: Improving Processes9: Coordinating Interfaces10: The Principles of Operations ManagementAppendix A: The 10 Process Principles and SubprinciplesAppendix B: JargonbusterAppendix C: The Cost of InventoryAppendix D: Little's Law 204Appendix E: Push Versus Pull SystemsAppendix E: Basic Trade-Off ModelsAppendix F: The Kingman FormulaAppendix G: Capability, Control, and Six Sigma