Description
Facet Publishing Putting Library Assessment Data to Work 2019 Edition by Selena Killick, Frankie Wilson
Effective library assessment is crucial for a successfulacademic library. But what do we mean by library assessment and how can it beused to improve the library service? This new book provides a practical guidefor library administrators, managers and practitioners on how to make effectiveuse of existing sources of information for assessment activities with the aim ofimproving academic library services.Putting Library AssessmentData to Work brings together key library assessment methodologies detailinghow they can be used to improve an academic Library. The book takes commonsources of data that academic libraries will already be collecting, andpresents simple qualitative and quantitative techniques that can be used toevaluate and assess their services, both in detail and overall. The differentassessment methods are presented from a practical perspective with atheoretical grounding, and include practical case studies to illustrate how themethodologies have successfully been applied. The book includes coverage of:The theoretical framework for assessment, itspurpose and the tools and techniques usedInstitutional, national and internationalstudent surveys and how they can be used to improve library serviceThe history and development of standardisedlibrary surveys (eg LibQUAL+ (R)), how they have been used and their impactThe benefits of In house library surveys andcase studies of where they gave been usedLibrary statistics, including standardisedstatistics sets and key performance indicatorsQualitative feedback in the libraryEmerging techniques including UXTaking a holistic approach to library assessmentthrough advocacy and strategic planningThisbook will be essential reading for library and information service managers,administrators, assessment practitioners, educators and policy shapers. It willalso be useful for students and researchers interested in library assessment.