Description
Bioscientific Publisher Quality Management And Control by Vikrant Prasad
Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. While quality isn't a new business concept, quality goods and services do continue to play a key role in generating the reputation that can give your organization its competitive edge. Consistently offering high quality leads to loyal customers, who can reward your company with positive recommendations that lead to new customers. The Total Quality Management (TQM) approach changed the way businesses look at everything from customers, to human resources, to manufacturing and service processes. Now it's widely recognized that, in order to keep up with the ever-changing conditions and direction of an organization, all business activities need to incorporate quality principles that function effectively as a system.