Description
Taylor & Francis Ltd Quality : A Critical Introduction Third Edition by John Beckford
The 3rd edition of this top-selling text continues to provide a complete knowledge platform for all those wishing to study the development of the theory and practice of quality management. Building upon previous editions unique critical perspective on quality this edition is enhanced by the inclusion of the latest contemporary developments in quality thinking including Integrated Management Systems Lean Manufacturing and SMART thinking as well as updated real-world examples in applying quality methods. In addition existing understanding of the environmental impact of the quality movement will be extended into a broader understanding of environmental financial regulatory and behavioral sustainability. The book also addresses the issues of Corporate Governance and Corporate Social Responsibility which are now informing the decision making and behavior of managers.Key features include:Complete introduction to quality in the context of management thinkingIn depth reviews of the contributions of `Quality GurusContemporary developments in theory and practiceInternational case studies drawn from both public and private sectorsEqual emphasis on both manufacturing and service sectorsPractical `case study focused toolkits and applicationsshow more