Description
Wiley India Success As A Mediator For Dummies - Self Help by Victoria Pynchon, Joe Kraynak
Part I: Acquiring the Keys to Mediation Success
• Chapter 1: Achieving Success as a Mediator
• Chapter 2: Choosing the Right Niche
• Chapter 3: Training for your Chosen Market and Niche
Part II: Becoming a Master Mediator
• Chapter 4: Navigating the Mediation Process
• Chapter 5: Mediating with and without Lawyers
• Chapter 6: Exploring Different Mediation Styles
• Chapter 7: Honing Essential Mediation Skills
• Chapter 8: Employing Conflict Dynamics to Resolve Any Dispute
Part III: Improving Your Success Rate
• Chapter 9: Establishing and Maintaining Control
• Chapter 10: Transitioning from Adversarial Negotiation to Collaborative Mediation
• Chapter 11: Capitalizing on your People Skills
• Chapter 12: Problem-Solving Like a Pro
• Chapter 13: Breaking through Impasse
• Chapter 14: Closing and Memorializing the Parties' Agreement
Part IV: Launching Your Own Mediation Practice
• Chapter 15: Building your Business from the Ground up
• Chapter 16: Marketing yourself and your Business Online and off
• Chapter 17: Growing your Business through Client Retention and Community
Part V: The Part of Tens
• Chapter 18: Ten Practices of the Super Mediator
• Chapter 19: Ten Major Mediating Mistakes and How to Avoid Them
• Chapter 20: Ten Tips for Busting Impasse