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HarperCollins Publishers Inc The Little Big Things : 163 Ways To Pursue Excellence by Thomas J. Peters
No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things, he provides essential wisdom for everyone - from the freelancer to the small business owner to the head of a major corporation-offering 163 ways to excel at the people side of business by pursuing excellence at every level. The Excellence Standard is not about Grand Outcomes. In Zen-like terms, all we have is today. If the days work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period. If membership in your club organization is not aimed at mind-blowing development for each staff member and window rattling service for each customer and other extended family members, then .just what the hell is the point?show more