Description
New Age International (P) Ltd., Publishers Total Quality Management : A Practical Approach by Lt. General H. Lal (Retd.)
Unlike most books on Quality Control, which contain lot of theoretical material and statistics, this book has been written for the production managers, shop-floor engineers and supervisors, who actually build quality into the product. Modern concepts and techniques of Total Quality Management given in this book can be of great help in meeting the growing challenge of competition, as well as increasing productivity and profitability.