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Total Quality Management : Concepts Strategy And Implementation For Operational Excellence at Meripustak

Total Quality Management : Concepts Strategy And Implementation For Operational Excellence by Sunil Sharma, Sage Publications India Pvt Ltd

Books from same Author: Sunil Sharma

Books from same Publisher: Sage Publications India Pvt Ltd

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General Information  
Author(s)Sunil Sharma
PublisherSage Publications India Pvt Ltd
EditionEdition Statement First Edition
ISBN9789351502814
Pages484
BindingHardback
LanguageEnglish
Publish YearAugust 2018

Description

Sage Publications India Pvt Ltd Total Quality Management : Concepts Strategy And Implementation For Operational Excellence by Sunil Sharma

This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence leading to customer satisfaction.Total Quality Management: Concepts Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing purchasing manufacturing process control systems installation and maintenance and service delivery. It broadly covers the core concepts tools techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment safety and maintenance to ensure business continuity sustainability and social accountability.Besides catering to the needs of students of management and engineering in South Asia the book would also be useful for corporate practitioners and TQM professionals.Key Features * Detailed coverage of the management of planning designing controlling and improving quality in products and services* Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots* Dedicated chapters on the Six Sigma approach to quality and toolkit for TQMshow more


Management
Business Research
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