Description
BCS Learning & Development Limited Configuration Management Expert guidance for IT service managers and practitioners by Shirley Lacy, David Norfolk
Configuration Management Is The Tracking, Recording And Monitoring Of The Elements Of A Business It System And Any Changes And Developments. This Book Combines The Itil (R) View Of Configuration Management With Expert Feedback From Practitioners Who Have Implemented Configuration Management In A Wide Range Of Real Environments. Invaluable To It Professionals Who Are Implementing Configuration Management And Also To Technology-Savvy Business Managers Who Need To Use Automated Business Services.