Description
Chandos Publishing (Oxford) Ltd Facilities Management : Current Issues Facing Managers by Trevor Payne
This books is aimed at all those individuals with facilities management FM responsibilities who are trying to get to grips with the wide and demanding range of practical issues which they currently face. Contents include: the FM scene - an introduction the range and complexity of the facilities portfolio and the core/non-core viewpoints are discussed; facilities strategy the importance and benefit of facilities strategy; the facilities manager as a change driver; organisational synergy; outsourcing; customer focus who are the customers; specification - input vs. output; the changing workplace; virtual organisations; CAFM and helpdesks; facilities performance service level agreements; monitoring; benchmarking; space management/cost of space; best value approach; quality and standards; risk management statutory compliance; training and development; succession planning; core competencies; future directions and challenges.show more