Description
MC GRAW HILL Human Relations In Organizations Applications And Skill Building 11Th Edition by Robert Lussier
Human Relations in Organizations: Applications and Skill Building, 11th edition, offers a workbook-style approach that is perfect for incorporating activities and exercises into the classroom. This approach helps students master critical concepts as well as develop skills that they can use in their professional lives. The book provides a balanced, three-pronged approach: A clear, concise understanding of human relations and organizational behavior concepts; Application of human relations and organizational behavior in the business world; and Development of human relations and organizational behavior skills. Part 1: Intrapersonal Skills: Behavior, Human Relations, and PerformanceChapter 1: Understanding Behavior, Human Relations, and Performance and Being HappyChapter 2: Personality, Stress, Learning, and PerceptionChapter 3: Attitudes, Self-Concept, Values, and EthicsPart 2: Interpersonal Skills: The Foundation of Human RelationsChapter 4: Communications, Emotions, and CriticismChapter 5: Dealing with ConflictPart 3: Leadership Skills: Influencing to Help Yourself and Others SucceedChapter 6: Leading and TrustChapter 7: Motivating PerformanceChapter 8: Ethical Power and Politics Chapter 9: Networking and NegotiatingPart 4: Leadership Skills: Team and Organizational Behavior, Human Relations, and PerformanceChapter 10: Team Dynamics, Creativity and Problem Solving, and Decision MakingChapter 11: Organizational Change and CultureChapter 12: Valuing Diversity and Inclusion GloballyAppendix A: Time, Career, and Etiquette ManagementAppendix B: Applying Human Relations Skills