Description
New Age International (P) Ltd., Publishers Integrating Reengineering With Total Quality by Kelada, Joseph N.
What intrigues me about Joseph Kelada's book is that he identifies many of the tough issues we faced in implementing total quality and offers some common-sense approaches...Kelada lays out a framework that will help guide readers through this critical transition.
-David R. McCamus (From the Foreword)
Former President, Xerox Canada
This book presents several extremely powerful ways of viewing, and doing, TQM that I have never been exposed to before such as the author's development and use of the terms Quality, the demerit system, and extroversive management.
- Donald L. Smith, President/CEO
Kentucky Technology Service, Inc.
The approach used by Joseph Kelada is articulate and original and I feel that this book will be an essential tool in the hands of executives and specialists who wish to implement ways to increase competitiveness.
-Serge Godin
President and Chief Executive Officer CGI Group Inc.
This special low-priced edition is for sale in India, Bangladesh, Bhutan, Myanmer (Burma), Sri Lanka, Nepal, Pakistan, Southeast Asia, Middle East and Africa Continent only.