Information technology (IT) defines the manner in which organisations and businesses operate and compete. The role of the modern manager is to both manage IT and to harness its immense potential for innovation and growth. The purpose of this book is to understand the decisions managers have to make with regard to IT and innovating with IT. This book explains key technologies that constitute the modern IT landscape and also explores the manner in which IT shapes the world around us. The discussions, examples and cases are drawn largely from the Indian context, though their relevance and scope is universal. About the Author Dr. Rahul De is the Hewlett-Packard Chair Professor of Information Systems at the Indian Institute of Management Bangalore (IIMB).He has a B.Tech. from IIT Delhi, and an MBA from the Faculty of Management Studies, University of Delhi. He went on to join the doctoral program of the Katz Graduate School of Business, of the University of Pittsburgh, and obtained his PhD from there in 1993. His doctoral research was in applied Artificial Intelligence. TABLE OF CONTENTS Teaching with this Book Special Features of the Organisation of the Book About the Author List of Figures List of Tables Part I MIS And Organisations Chapter 1 Organisations and Information Systems 1.1 Modern Organisation 1.2 Information Systems in Organisations 1.3 Brief History of Computing 1.4 The Role of the Internet 1.5 Managing in the Internet Era 1.6 Managing Information Systems in Organisations 1.7 Challenges for the Manager Chapter 2 IT and Innovation 2.1 Innovation Theory 2.2 Innovation Impact 2.3 Types of Business Innovations with IT 2.4 Management Issues: Challenges for Managers Chapter 3 Concepts of Management Information Systems 3.1 Data and Information 3.2 Information as a Resource 3.3 Information in Organisational Functions 3.4 Types of Information Technology 3.5 Types of Information Systems 3.6 Decision Making with MIS 3.7 Communication in Organisations Chapter 4 IT Strategy and Digital Goods 4.1 The Competitive Environment of Business 4.2 Using IT for Competing 4.3 Information Goods 4.4 Information Systems and Competitive Strategy Chapter 5 Electronic Commerce, Electronic Business, Electronic Governance 5.1 E-Commerce Technology 5.2 HTML and Email 5.3 Doing Business over the Internet 5.4 E-Business 5.5 E-Governance Chapter 6 Managing Information Systems 6.1 Challenges of Managing the IT Function 6.2 Vendor Management 6.3 The Role of the CIO 6.4 IT Governance Chapter 7 Ethical and Social Issues 7.1 Ethical Issues 7.2 Social Issues 7.3 Dark Side of IT Chapter 8 Managing Green IT and Smart Cities 8.1 Introduction: The Green Imperative 8.2 Greenhouse Gases and Global Warming 8.3 Carbon Footprint 8.4 What is Green IT? 8.5 Green Practices in Hardware Design and Manufacture 8.6 Green Practices in Software Design 8.7 Green Practices in IT Use 8.8 IT for Green Practices 8.9 Monitoring Value Chain Activities 8.10 Smart Cities 8.11 Management Issues: Challenges for Managers Part II Fundamentals Of IT Chapter 9 Information Technology Infrastructure and Choices 9.1 What is the IT Infrastructure? 9.2 IT Infrastructure Decisions 9.3 Infrastructure Components 9.4 Networks 9.5 Solutions Chapter 10 Cloud Computing and Internet-of-Things 10.1 Cloud Computing 10.2 Internet-of-Things 10.3 Challenges of Cloud Computing and IoT Chapter 11 Networking and Telecommunication 11.1 Life of a Packet 11.2 Structure of the Network 11.3 Network Services and Layers Chapter 12 Information Systems Security and Control 12.1 Threats to the Organisation 12.2 Technologies for Handling Security 12.3 Managing Security Chapter 13 Information Systems Development and Project Management 13.1 Analysis of Business Processes 13.2 Life Cycle Models 13.3 Software Project Management Chapter 14 Managing Data Resources 14.1 The Need for Data Management 14.2 Challenge of Data Management 14.3 Database Concepts 14.4 Database Design 14.5 Data Warehouses 14.6 Big Data Chapter 15 Business Process Integration and Enterprise Systems 15.1 Business Process Integration 15.2 Motivation for Enterprise Systems 15.3 Enterprise Resource Planning Systems 15.4 Supply Chain Management Systems 15.5 Customer Relationship Management Systems 15.6 Challenges of Enterprise Systems Implementations 15.7 International Information Systems Chapter 16 Decision Support Systems 16.1 Decision Support Systems 16.2 Components of a DSS 16.3 Analytics and Business Intelligence 16.4 Knowledge Management Chapter 17 Artificial Intelligence 17.1 Introduction and History of AI 17.2 The Turing Test 17.3 Representation and Search 17.4 Machine Learning 17.5 Implications for Managers Part III Social Aspects Of IS Chapter 18 ICT for Development and E-Governance 18.1 ICT for Development 18.2 Types of ICT Interventions 18.3 Examples of ICT for Development Projects 18.4 E-Governance Concepts 18.5 E-Government 18.6 E-Participation Chapter 19 The Society of the Internet 19.1 Social Dynamics of the Internet 19.2 Services of the Internet 19.3 Technology of the Internet 19.4 Social Issues 19.5 Social Networks in the Enterprise Chapter 20 Open Source Software 20.1 The Concept of Open Source Software 20.2 Open Source Licences 20.3 Open Source in Business and Government 20.4 Open Data Standards and the Open Community Chapter Glossary Review Questions Research Questions Further Reading Appendix A Appendix B Index

More Details about MIS: Managing Information Systems in Business, Government and Society, 2ed

General Information  
Author(s)Rahul De
PublisherWiley India
Publish YearNovember 2018